FAQ's

 

What are the Delivery Charges?

Flat Rs.150/- nationwide and for international deliveries rates vary as per Country.

What is the Delivery Time?

Delivery usually takes 3-5 working days once your order is dispatched after confirmation. 

What is the Shipping/Dispatch Time?

After You Complete your order it is usually dispatched within 24-48 hours (Sunday and public holidays are off) and Delivered in 3-5 Working Days. It may take longer to Deliver in Remote Areas or Self-Collections.

What is your Contact Number?

Call/Whatsapp +92 311 4444185, +92 312 4855345

Which Courier Company do you use for Domestic Delivery?

We are using TCS, Leopards, Call Courier, Swyft and Postex for deliveries in Pan Pakistan. 

How do you Ship for International Orders?

We ship worldwide via DHL/FedEx. 

  • International shipping time generally 5-10 working days (excluding any customs processing time)
  • International orders are shipped only after full payment in advance.
  • Currently, international shipping for jewelry is restricted to 2kg per shipment without export documentation. 
  • International shipping rate depend on package weight. Shipping will be calculated after confirming your order.

 Is there Cash on Delivery for International orders?

No, we do not offer COD services for International orders.

 Any Special Instructions for Maintaining Jewellery? 

To prolong the life of your jewellery, our customers are recommended to keep it wrapped in a piece of soft cloth or tissue. Avoiding jewellery contact with water and perfume spray will also help prolong its life.

Do you Offer Cash Refunds?

No we Do not, incase of Damage or Changed article we offer Exchange.