What is your delivery time?
Delivery time is between 3 to 5 working days for domestic orders (from within Pakistan). It is 7-15 working days for International orders.
What are the shipping charges?
150 PKR for nationwide delivery in Pakistan. Free delivery for orders over 1499 PKR. For international orders, customer bears the shipping and handling costs. The shipping charges, for international customers, are calculated at checkout according to the customer’s location. We do not offer free shipping for international orders.
If you want to cancel your order, you need to inform our customer service before your order has been dispatched. If your orders have been dispatched, no cancellations are entertained since orders are shipped promptly to make sure there are no delays in shipping and you get your order on time. Our shipments leave at 6pm every day, so, for cancellations, ideally the customer is supposed to cancel before the first 6pm that comes after he/she has placed the order. It can be done by Contacting us at (+92 312 4855345, +92 311 4444185). Kundan has the authority to cancel orders for reasons such as; the item is out of stock, pricing errors, etc.